Which of the following is NOT one of the five steps of coaching?

The five steps of coaching generally focus on practical approaches to improving performance through direct interaction, observation, and feedback. Among these steps, observing the employee's performance allows for a clear understanding of their current behaviors and skills. Following this, providing feedback is essential for guiding the employee's development and helping them understand areas of strength and opportunities for improvement. Agreeing on change is a collaborative step that ensures that both the coach and the employee are aligned on the adjustments that need to be made to achieve better performance.

Creating presentation materials, while it may be useful in some training or instructional contexts, does not typically fall under the core steps of coaching. Coaching is more about engaging directly with the employee rather than preparing materials for an instructional session. Thus, this choice stands out as unrelated to the essential coaching steps that focus on one-on-one development and performance enhancement.