What is the role of a Shift Leader in training new employees?

The role of a Shift Leader in training new employees primarily involves providing guidance. This entails actively mentoring new hires, demonstrating tasks, and explaining the expectations associated with their roles. By offering insight into the restaurant's operations, the Shift Leader helps new employees learn necessary skills and procedures, ultimately facilitating a smoother transition into their responsibilities.

In contrast to providing guidance, solely evaluating performance focuses more on assessing the capabilities of new employees without giving them the support they need for growth. Delegating training to other employees may be part of the Shift Leader's responsibilities, but it is not the primary role; guidance from a Shift Leader is crucial to ensure consistency in training and maintain company standards. Finally, ensuring new hires undergo external training is not typically within the Shift Leader’s purview, as the focus is primarily on internal processes and team dynamics.